Privacy Policy

At Edzoro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online math learning platform and services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2.1 Personal Information

We collect information that you provide directly to us:

• Account Information: Name, email address, password, phone number
• Profile Information: Age, grade level, learning preferences
• Payment Information: Billing address, payment method details (processed securely by Razorpay)
• Communication: Messages, feedback, support requests
• Educational Data: Course progress, assignments, quiz results, attendance records

2.2 Automatically Collected Information

• Usage Data: Time spent on platform, pages visited, features used
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Server logs, error reports, performance metrics
• Cookies: Session cookies, preference cookies, analytics cookies

2.3 Information from Third Parties

• Social media login information (if you choose to sign in via social media)
• Payment processing information from Razorpay
• Analytics data from Google Analytics (anonymized)

3.1 Primary Uses

• Service Delivery: Provide access to courses, live classes, and educational materials
• Account Management: Create and maintain your account, authentication
• Personalization: Customize learning experience based on your progress and preferences
• Communication: Send course updates, class reminders, important notifications
• Payment Processing: Process payments and manage billing

3.2 Secondary Uses

• Analytics: Analyze usage patterns to improve our services
• Marketing: Send promotional content (with your consent)
• Research: Educational research to enhance learning outcomes (anonymized data)
• Legal Compliance: Comply with legal obligations and protect our rights

3.3 Educational Purposes

• Track learning progress and provide personalized recommendations
• Generate progress reports for students and parents
• Identify areas where students need additional support
• Improve course content and teaching methodologies

4.1 We DO NOT sell your personal information

Edzoro does not sell, rent, or trade personal information to third parties for commercial purposes.

4.2 When We May Share Information

• Service Providers: Trusted third parties who help us operate our platform (e.g., Razorpay for payments, Supabase for data storage)
• Parents/Guardians: For students under 18, we may share academic progress with parents
• Legal Requirements: When required by law, court order, or legal process
• Business Transfers: In case of merger, acquisition, or sale of assets (with notification)
• Safety: To protect the rights, property, or safety of Edzoro, users, or others

4.3 Anonymous Data

We may share aggregated, anonymized data for:

• Educational research and improvement
• Industry reports and analysis
• Marketing and promotional purposes

5.1 Security Measures

• Encryption: All data transmission is encrypted using SSL/TLS
• Secure Storage: Data stored in secure, encrypted databases
• Access Control: Limited access to personal data on a need-to-know basis
• Regular Audits: Regular security assessments and vulnerability testing
• Staff Training: All team members trained on data protection practices

5.2 Payment Security

• Payment processing handled by PCI DSS compliant Razorpay
• We do not store credit card information on our servers
• All payment data is tokenized and encrypted

6.1 Access and Control

• Access: Request access to your personal information
• Update: Modify or correct your personal information
• Delete: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restrict Processing: Limit how we use your information

6.2 Communication Preferences

• Opt out of promotional emails (unsubscribe link provided)
• Manage notification preferences in your account settings
• Essential service communications cannot be disabled

6.3 Cookie Preferences

• Manage cookie preferences through browser settings
• Essential cookies required for platform functionality
• Analytics and marketing cookies can be disabled

7.1 Special Protections

• Parental consent required for students under 18
• Parents have access to their child's educational progress
• Additional privacy protections for children's data
• Limited data collection focused on educational purposes

7.2 Parental Rights

• Review child's personal information
• Request deletion of child's account and data
• Refuse further collection of child's information
• Contact us at privacy@edzoro.com for child privacy concerns

8.1 Types of Cookies

• Essential Cookies: Required for login, security, and basic functionality
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how you use our platform
• Marketing Cookies: Used for targeted advertising (with consent)

8.2 Third-Party Tracking

• Google Analytics for website usage analysis
• Social media plugins (if you interact with them)
• You can opt out of third-party tracking through browser settings

9.1 Retention Periods

• Account Information: Retained while your account is active
• Educational Records: Kept for 7 years for transcript and certification purposes
• Payment Records: Retained for 7 years for tax and legal compliance
• Communication Records: Kept for 3 years for support and quality assurance

9.2 Data Deletion

• You can request account deletion at any time
• Some information may be retained for legal compliance
• Anonymized data may be kept for research purposes

Your information may be transferred to and processed in countries other than your own:

• We use service providers located in various countries
• All transfers comply with applicable data protection laws
• Appropriate safeguards are in place to protect your information
• You consent to such transfers by using our services

We may update this Privacy Policy from time to time:

• Changes will be posted on this page with updated date
• Significant changes will be communicated via email
• Continued use of services constitutes acceptance of changes
• You can view previous versions by contacting us