Terms and Conditions

Last updated: 8/9/2025

1. Acceptance of Terms

By accessing and using Edzoro's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms and conditions, you are not authorized to use or access this service.

2. Service Description

Edzoro provides online mathematics education services including:

  • Live interactive math classes
  • Recorded video lessons and materials
  • Practice exercises and assessments
  • One-on-one tutoring sessions
  • Progress tracking and reporting

3. User Accounts and Registration

3.1 Account Creation

  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • One account per student; sharing accounts is prohibited

3.2 Age Requirements

  • Students under 18 must have parental consent to use our services
  • Parents/guardians are responsible for monitoring their child's use of the platform

4. Payment and Billing

4.1 Course Fees

  • All course fees must be paid in advance unless otherwise specified
  • Prices are subject to change with 30 days notice
  • Late payment may result in suspension of access to services

4.2 Payment Methods

  • We accept major credit cards, debit cards, and online payment methods
  • All payments are processed securely through Razorpay
  • Payment information is encrypted and not stored on our servers

5. User Conduct and Responsibilities

5.1 Acceptable Use

Users must:

  • Use the platform for educational purposes only
  • Respect other students and instructors
  • Participate actively and constructively in classes
  • Follow instructor guidelines and class schedules

5.2 Prohibited Activities

Users must not:

  • Share account credentials with others
  • Record or distribute class content without permission
  • Engage in harassment, bullying, or inappropriate behavior
  • Attempt to hack, disrupt, or damage the platform
  • Share or distribute copyrighted materials

6. Intellectual Property Rights

6.1 Edzoro Content

  • All course materials, videos, and content are owned by Edzoro
  • Students receive a limited license to use materials for personal learning only
  • Redistribution or commercial use of content is strictly prohibited

6.2 Student Work

  • Students retain ownership of their original work and assignments
  • Edzoro may use anonymized student work for educational improvement purposes

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

  • We collect and use personal information as described in our Privacy Policy
  • Student progress and performance data is kept confidential
  • We do not sell or share personal information with third parties without consent

8. Service Availability and Technical Issues

8.1 Service Availability

  • We strive to maintain 99% uptime but cannot guarantee uninterrupted service
  • Scheduled maintenance will be announced in advance when possible
  • We are not liable for service interruptions beyond our control

8.2 Technical Requirements

  • Users are responsible for maintaining compatible devices and internet connectivity
  • Minimum system requirements are available on our website

9. Limitation of Liability

Edzoro's liability is limited to the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our maximum liability is limited to the fees paid for the specific service
  • We do not guarantee specific learning outcomes or academic results

10. Termination

10.1 Termination by User

  • You may terminate your account at any time by contacting support
  • Refunds will be processed according to our Cancellation & Refunds Policy

10.2 Termination by Edzoro

  • We may suspend or terminate accounts for violation of these terms
  • We reserve the right to discontinue services with reasonable notice

11. Changes to Terms

We reserve the right to modify these terms at any time:

  • Changes will be posted on this page with updated date
  • Continued use of services constitutes acceptance of modified terms
  • Significant changes will be communicated via email